Please do not disturb barricades and avoid construction zones. Phase 3 is anticipated to be completed very soon.

Frontier Communications is installing fiber to the home throughout the Brunswick community.  They have the right to be in the utility easement or any other easement they may have from years past, such as in your backyard.  They may also ask the residents for a working agreement to work outside of the easement on the private property.  Easements, vary in size.  The general utility easement in front of your home runs between 10’ – 12’.  They are to place door hangers with information at least 4-7 days in advance of work, that outlines what to expect, with the phone numbers, email and QR code with any questions or concerns from the residents.  Driveways are not to be blocked, however, if they must be blocked for some specific reason, Frontier is to notify the homeowner between 24-72 hours prior.  This is to be a rare issue.  If they block a drive without permission or advance notice, the residents are to call the Brunswick Police Department.

All concerns and complaints is to be directed to Frontier directly:

• Phone:  855-266-5649
• Phone:  330-721-3927
• Email:  FTRQACentral@ftr.com
• Website:  ftr.com/fiberconstruction

Upon completion of the install, Frontier expects to begin repair to yards within 1-2 weeks.  There has been lots of rain this early spring and because of this, the yards have been especially wet, which may delay the repair slightly.  Please note that the repairs a utility is responsible for is for soil, seeding and straw.  If there is vegetation within the right of way that is not lawn, the utility is not responsible to restore, however, they may choose to restore, it is their choice.  Should the utility have an easement in your backyard, that they will be using, they have the right to remove fencing or other items, they are not responsible for replacing the fencing or other structures.  Easements are meant to be free of obstacles, structures and the other impediments.